Does your company need a Social Media Polity?
A social media policy outlines the corporate guidelines and general principles that should be used by all members of staff when communicating on the social media channels. Irrespective of how active your company is in social media, it is probably true that members of your staff are active even when not at work. So it is probably reasonable to lay down some guidelines as to what is acceptable behaviour when communicating online.
It is important that your employees are aware that when they mention your company or what they do, it must be done in a responsible manner, and that the contents are broadly aligned with your company’s values and professional standards. So a social media policy will help to emphasize to your employees that company loyalty extends to all forms of internal or external, and traditional or digital marketing communications.
When you are writing your policy document start with the objective and lay down exactly how the company should be represented online, from branding issues to intellectual property. Make sure that everyone understands the boundaries and what they are at liberty to discuss and what is proprietary information.
You should also make sure that you have registered your brand on all of the social media outlets so that wherever possible you have your own pages set up and channels on Facebook, LinkedIn, YouTube all with your own branding look and feel.
There are many that say all of this is not necessary, that it is just a matter of common sense, but what is obvious to one person is not necessarily so to others. Of course all of this could be integrated into your communications policy that would cover all mediums in use. Social media should not really be treated differently from other forms of communications since people should behave in a sensible manner however they are communicating. The difference now is that it is so commonplace that staff members who previously did not have much of a public voice can now all contribute to the dialogue online, so it is critical that the boundaries are set clearly.
| Join us for an outstanding webinar on the new ways to be found online Title: 2010: The New Ways to Be Found Online Date: Wednesday, January 27, 2010 12:00 PM - 1:00 PM CDT Registration Link: https://www1.gotomeeting.com/register/359983465 (Don't forget to put in my name, James Cone, to complete your registration). |
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Happy New Year! I want to invite you to WSI's first expert webinar of 2010! Our first webinar, entitled "2010: The New Ways to Be Found Online", will be on January 27. Francois, Muscat, WSI expert, will share how in 2010 online marketing will gain new heights and there will be new ways to be found online, build brand and generate, more leads. This webinar will help entrepreneurs, business owners, professionals in various services, marketing managers, and online marketing specialists. He will share some powerful strategies to evolve your current online marketing tactics and reap the benefits of this dynamic landscape. Webinar registration details are below. |
| Title: 2010: The New Ways to Be Found
Online Date: Wednesday, January 27, 2010 12:00 PM - 1:00 PM CDT Registration Link: https://www1.gotomeeting.com/register/359983465 (Don't forget to put in my name, James Cone, to complete your registration). |
It's good to hear that Entrepreneur Magazine recently released its 2010 Franchise 500 listing. This is the 10th year that WSI, the world's largest internet marketing firm, earned a place in Entrepreneur Magazine's Franchise 500 listing, claiming the #1 spot in the category of Internet Services. The January 2010 issue of Entrepreneur Magazine also lists WSI in the 56th spot in the overall 500 listing. Read the press release: http://www.pr.com/press-release/202564.
Let us put the power of our network to work for your business with our powerful and cost effective internet marketing solutions.
Inside Edge – December 2009
Social Networking Legal Best Practices
Avoiding Calamity
With the growing popularity of social networking sites like Facebook, Twitter and LinkedIn, companies are becoming concerned as to how they will be impacted by the mass distribution of content as it relates to their brand. However, there are measures that companies can take to avoid events that can adversely affect their brand reputation.
Facebook has almost as many users as the number of US citizens. Twitter is growing quickly as well, and Google Wave, an online tool for real-time communication and collaboration, is now in its beta form. Larger brands like Dunkin Donuts, Starbucks, McDonalds and others have millions of fans following them on the social networks. So companies that are considering participating in the social networks must first identify a strategy, set goals and define tactics that will help achieve these goals.
There are different kinds of sites that serve different purposes, and as companies start to formulate their strategies, they must prepare their content and offers in advance. Is it a coupon offer that will drive traffic to a website? Is it a free downloadable educational piece, or another enticing offer? You need to offer relevant information that your target audience is looking for in order to encourage engagement and conversation. To learn more about social networking best practices and how to avoid calamity, listen to the recording of our recent webinar:
http://downloads.mapssystem.net/ECWebinars/SocialBestPracticesAvoidCalamity.wmv
Is Your Company Ready for the Wave?
Join the Social Wave in the New Year
The New Year brings new opportunities for businesses. It's a time when business owners, marketers and executive management teams revisit their marketing goals and budgets. With today's new media tools, many of them are trying to weave in social media marketing as apart of their overall marketing mix. The social sphere is changing how people interact and behave. It's no surprise that most companies are looking to develop a social presence; however, the question is: are they doing the right things to leverage this monster?
Some are making small efforts and others are going full-stream, but those who are successful have formulated policies and appointed a "Social Communication" spokesperson on their staff. A good social media policy answers the questions of: who posts the content; what content gets posted; the frequency that it gets posted and through what channels; the process of getting the content reviewed and approved; who owns the copyright; and who the administrator is for each social networking site / channel. Answering those questions forms the basis of implementing a successful strategy.
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In 2009 WSI experts have done a series of webinars that have helped thousands of
marketers and small business owners and this month's webinar will be conducted
by Gary Levine, WSI Internet marketing consultant and expert on monitoring
online branding. With the evolution of social networks and consumer generated
content, most companies are struggling to either get their brand out or learn
how to monitor their brand effectively.
Attend this webinar and learn how to listen to the online chatter or conversations about your brand, product or service. In today's social media rich world how can companies leverage various tools and free services to moderate online conversations? Find out at this webinar. |
| Title: Social Chatter: Online Brand Reputation
Monitoring & Management Date: Monday, November 30, 2009 1:00 PM - 2:00 PM CDT Register: https://www1.gotomeeting.com/register/227189905 Don't forget that you need to put in my name, James Cone, to complete the registration. |
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